VoIP / Cloud-Based Telephony
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VoIP / Cloud-Based Telephony
VoIP is a technology that allows you to make telephone calls over the internet. It’s a great alternative to traditional landlines and has many benefits businesses should consider when making the switch.
ISDN (Integrated Services Digital Network) has been the go-to digital phone line for businesses since the 1980s. However, in 2025, BT will be switching off the ISDN network, meaning that all companies will have to switch to a VoIP (Voice over Internet Protocol) system.
What is VoIP?
VoIP uses an internet connection instead of a traditional phone line and offers many advantages over ISDN. For example, lower costs, flexibility, caller ID, and call forwarding features. While switching from ISDN to VoIP may seem daunting, we can make the transition seamless. And the chances are you’ve already used VoIP. For example, if you’ve called anyone via WhatsApp, you’ve made a VoIP call.
VoIP is a more reliable and cost-effective solution for business communications, and everyone will have to switch by 2025. So get ahead of the rush now and talk to us about moving to VoIP – it’s easier than you think and won’t involve any cabling in your office.
Some of the key benefits of VoIP include:
Cost savings
VoIP is often cheaper than traditional landlines because you’re using your existing internet connection.
Flexibility
VoIP systems are scalable and can be adapted to your business’s needs.
Mobility
With a VoIP system, employees can take their phones with them wherever they go and make calls from any device with an internet connection.
Increased functionality
VoIP systems offer many features, such as voicemail to email, call forwarding, and conference calling.
Call Recording
Keep a record of every conversation
All Inclusive
Our licences come with desk phone, softphone, mobile app and browser access as standard.
On-hold Marketing
Combined with call flows, make the customer experience much more engaging.
Making the switch to VoIP can be daunting, but River Technologies is here to help. We offer cloud-based telephony services that are easy to set up and use, and we’re always available to help with any questions or problems you may have.
Contact us today to learn more about how VoIP can benefit your business.
FAQs
Our experienced team offer a varied list of services for business telecommunications.
Traditionally, ISDN technology allowed inbound and outbound voice calls through a ‘digital’ line. BT first launched ISDN in 1986 to migrate outdated landline technology to digital. However, SIP trunking or internet-based lines is now a future-proof technology which enables communications. This means ISDN will be phased out entirely by 2025, starting with some areas as soon as January 2021. So, if your phone calls do not currently travel over the internet, you must make the change by December 2025.
VoIP (Voice Over Internet Protocol) means using an internet connection to transport data packets or sounds from one place to another. Using the internet creates faster flexible, and more cost-efficient methods of communication.
VoIP phone systems require IP-based desk phones, which we can provide as part of our solutions. However, the technology enables you to use any device with an internet connection as your phone. So we have many customers who use desktops, laptops, tablets, and mobile phones through our IOS or Android app.
Ultimately the internet is the foundation of communication in the modern world. If you don’t have a secure and reliable connection which delivers a great experience, then you won’t be able to implement a VoIP Solution. However, the River team can provide this for you and partner with the UK’s largest providers. So, we can roll out SuperFast Business Grade Broadband in 20 days or less.
As the phone system is internet based, we can provide you with any number you require or simply transfer your existing phone numbers. One of the key benefits of a VoIP Solution is that you can be based in Leeds but have a Liverpool number, which can help with marketing.
Yes! It’s a doddle! All our solutions are installed by our fully accredited River engineering team, who know precisely how to get you set up as quickly as possible. They will build and configure the system for you before training all users on how to get the very best from it and its many features.
Get more information on VoIP
Our experienced team offer a varied list of services for business telecommunications.
